Merthyr’s best dad chosen

Kelvin Jones has been named as St Tydfil Shopping Centre’s Star Dad following a heartfelt nomination by his stepdaughter Karah Prosser.

In celebration of Father’s Day, the shopping centre asked people in the local community to tell them why their dad is so special. After receiving a number of very worthy nominations, Kelvin was selected as the winner.

Karah said about her stepdad:

I was just 6 years old when Kelvin became my stepdad and he has always treated me like I was his own daughter. He’s always spent time with me, taken me on trips and protected me, and is a fantastic grandfather to my children too. As well as looking after us all, he helps take care of my mum who is poorly and elderly friends as well - everyone loves my dad. He is definitely my best friend and my hero!

Kelvin Jones, 58, added:

I’m very shocked to have been chosen as the winner. I didn’t even know Karah had nominated me, but reading what she wrote was very humbling. Like most dads, I have just done what I thought was best for our family and it’s lovely to know that it’s appreciated.

As well as being named as Merthyr’s Star Dad, Kelvin was awarded with a number of prizes from the stores in the shopping centre, including a watch from H Samuel, wallet from Card Factory, aftershave from Savers and a Father’s Day gift from Be-A-Beaut in the Indoor Market.

Nick Magor, Centre Manager St Tydfil Shopping Centre, added:

It’s clear from the nominations received that there are some amazing dads in Merthyr Tydfil. Karah’s email about Kelvin stood out because, even though he’s not her natural father, it was clear how much he had done for her and her family and what an influence he’d had on her life. A big well done from everyone at the shopping centre.

St Tydfil Shopping Centre will be continuing to recognise deserving members of the local community for the remainder of the year. Future awards will include a young sportsperson, a teacher and a child who deserves a special treat this Christmas.

Above image shows behind from LtoR: Harris Miah from Savers, Shona Beverley from H Samuel, Nick Magor Centre Manager, Kelvin Jones Star Dad winner, Karah Prosser, Lynda Matthews from Card Factory and Farah Azis Proprietor Be-a-Beaut. Front: Kelvin Jones’ grandchildren Cameron Thomas and Lianna Thomas.


M&S support Merthyr charity with regular donations

Merthyr charity Donation Station is saying a big thank you to the town’s Marks & Spencer store after it generously agreed to give all food items, which would normally be discarded at the end of the day, to the worthwhile cause.

Donation Station, based in the Indoor Market in St Tydfil Shopping Centre, works closely with local homeless charities to support those in need in the town by giving clothing, blankets and food. The regular donations from Marks & Spencer will go a long way to helping the charity continue its good work.

David Bowen, Store Manager at Marks & Spencer in Merthyr Tydfil, said:

The Donation Station really makes a difference to the lives of so many people in our local community and we’re extremely proud to be involved and support this fantastic cause. M&S launched the first nationwide redistribution scheme to provide an innovative, practical solution to surplus food redistribution by enabling stores to link with local food projects and help support their communities.

Nick Magor, Centre Manager St Tydfil Shopping Centre, added:

Lee Heggi, who set up Donation Station, and his team of volunteers work tirelessly to ensure that it is offering great support to the those in our community that are less fortunate. The charity is 100% reliant on donations so the fact that Marks & Spencer has offered their support is great news. Lee will ensure that nothing the store gives will go to waste.

Those that wish to offer their support can do so by dropping off clothing, food items and blankets to Donation Station located in the Indoor Market.


First Your Community Day a success

St Tydfil Shopping Centre’s inaugural Your Community Day was hailed a great success by visitors to the shopping centre and the local groups that took part.

A total of 15 charities and organisations attended the day on Saturday 14th May highlighting what fantastic activities there are in the local area for the community to be involved with.

The Tenovous Cancer Care Choir, Fantasy Feet, Ballet Soar and WCKA Kickboxing also showcased their talent by putting on great displays which drew in the crowds.

Nick Magor, Centre Manager at St Tydfil Shopping Centre, added:

The whole point of the day was to bring the local community together, as we believe there is a lot to be proud of in Merthyr Tydfil. We received some fantastic comments from the groups that attended the day and visitors seemed to thoroughly enjoy seeing something different happening in the shopping centre. We’ll definitely be bringing the Your Community Day back again.

Groups that attended the event were 3rd Battalion Royal Welsh, Air Cadets, 3Gs Development Trust and Clean Up Merthyr, Sing With Us choir, Merthyr Scouts, Cefn Coed Community Centre, Dowlais Male Choir, Fantasy Feet Dance Academy, Merthyr Mind, Ballet Soar, WCKA Kickboxing, Trinity Child & Family Centre, Merthyr Library, Rotary Club and the College of Merthyr Tydfil.

Huge thanks for our Easter Egg Appeal!

A huge thank you to the Merthyr community for donating over 200 eggs to our Easter Egg Appeal. The eggs were given to Ty Hafan who are distributing them to the children and families they support in time to be enjoyed over the Easter weekend.

Image shows - Alison Stallard, Head of Regional Funding at Tŷ Hafan; Anne Murphy, Manager at Travel House, an Easter egg collection point; Jason Thomas, Store Manager at Tesco Extra, who whilst not a tenant were very keen to support and had a collection point; Christine Jones, Manager at Holland & Barrett, Easter egg collection point; Dean Driscoll, Customer Service Manager at Tesco Extra; Paul Deheaume, Store Manager at Wilkinson, Easter egg collection point and Nick Magor, Centre Manager at St Tydfil Shopping Centre


Congratulations to a very special Greggs team member!

We recently told you how Greggs team member, Ross Jones, won a monthly customer service competition and was put forward for the national award. Well, we’re delighted to report that out of 20,000 Greggs employees Ross won the National Superstar Service Award.

If you know Ross, I’m sure you’ll agree that it was thoroughly deserved – well done Ross!

Image shows Ross with some of his proud Greggs colleagues.


Merthyr man wins National Customer Service Award

Ross Jones, who works at Greggs in St Tydfil Shopping Centre, was recently honoured with the bakery’s national Retail Superstar Service Award 2017 ahead of 20,000 other employees.

Throughout the year Greggs named their colleague of the month, which Ross won in December. All the winners were then invited to a special ceremony that was held in Newcastle on Thursday 17th March where each winner was recognised for their achievement and an overall superstar was announced.

Ross, aged 31, was chosen as the winner and honoured with the award for his outstanding customer service after purchasing a bunch of flowers for a much loved regular customer who had recently become quite poorly.

Ross was shocked to have received the award, he commented:

I was completely speechless when I learnt I had won the Retail Superstar Service Award. I certainly didn’t expect to be recognised for what I had done, I just wanted to put a smile on the face of one of our regular customers.

Nick Magor, Centre Manager at St Tydfil Shopping Centre, added:

Ross didn’t announce to the rest of the Greggs team what he was doing, he just popped out before his shift had begun to purchase the flowers for the customer, who was overwhelmed by the gesture. It’s little things like this that can make someone’s day and Ross thoroughly deserves the recognition. A big well done to him.

Image shows Ross receiving his employee of the month award from Greggs’ Area Manager, Russell Gower. From LtoR – Russell Gower, Greggs Area Manager; Ross Jones; Paula Wooldridge, Greggs Store Manager St Tydfil Shopping Centre and Nick Magor, Centre Manager at St Tydfil Shopping Centre.